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Deactivating a User

Learn how to deactivate users

Published Date: May 1, 2026 | Last Updated: October 9, 2026

Overview

When a User leaves the organization or no longer requires access, the recommended approach is to deactivate them directly from their User record. Deactivating a User disables their access across all connected integrations that support deactivation and marks their record as Inactive in Seasoft Identity. Permission history is preserved.

There are three ways to handle offboarding depending on the organization's needs. Each is covered below.

Deactivating a User

This is the recommended approach for most offboarding scenarios. It disables the User across connected integrations and retains a full history of their permissions in Seasoft Identity.

  1. Navigate to Users and select the User.
  2. Select the … menu in the top right of the User record.
  3. Select Deactivate User.
  4. Confirm the action. Seasoft Identity disables the User across all connected integrations that support deactivation and updates the User's status to Inactive.

Integrations that do not support deactivation: If a connected integration does not support disabling a User, Seasoft Identity will prompt the Administrator with the option to delete the User from that system. Seasoft Identity will never delete a User from a connected application without an explicit Administrator confirmation.

Removing Role Templates before deactivating

An Administrator may choose to remove a User's Role Template assignments before deactivating. This is not required and should be done intentionally — removing Role Templates before deactivation clears the association between the User and those templates, which removes that permission history from the record.

  1. Navigate to Users and select the User.
  2. In the Access Grants tab, locate each template listed under Role Templates.
  3. Select the remove option next to each template and confirm.
  4. Once Role Templates are removed, follow the deactivation steps above.

Muting a User

Muting a User hides their record from the Users page. This is useful for keeping the console clean after offboarding is complete. Mute can be applied independently or in addition to deactivation.

  1. Navigate to Users and select the User.
  2. Select the … menu in the top right of the User record.
  3. Select Mute User.

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